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The Range
Gear Talk
Eotech Refunds for full Purchase Price
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<blockquote data-quote="steelfingers" data-source="post: 2821606" data-attributes="member: 38658"><p>I emailed EoTech about the refund/recall. Their customer service manager asked if he could call me personally and I said "sure" and emailed my number. He actually called me back and was great. Their customer service is outstanding. Told them what I had read and he said it had to do with sever temp.s but they stand behind their products 100% and told me he would walk me through the process. I site was built in 2010 and has worked flawlessly since the day I set it up. I told him "no need". Just goes to show you that sometimes you make the right decision's. I did in picking an EoTech for the quality of the product and the quality of the company for manning up to back their product.</p></blockquote><p></p>
[QUOTE="steelfingers, post: 2821606, member: 38658"] I emailed EoTech about the refund/recall. Their customer service manager asked if he could call me personally and I said "sure" and emailed my number. He actually called me back and was great. Their customer service is outstanding. Told them what I had read and he said it had to do with sever temp.s but they stand behind their products 100% and told me he would walk me through the process. I site was built in 2010 and has worked flawlessly since the day I set it up. I told him "no need". Just goes to show you that sometimes you make the right decision's. I did in picking an EoTech for the quality of the product and the quality of the company for manning up to back their product. [/QUOTE]
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