Jesus dude, I'm only 50. I know how to do a hard reset on a iPhone Though I did get a iPhone X so I could see the screen better LOLIf your on iPhone, reboot it by pressing the big button it the bottom and the off button at the same time.
Hold them down until they the apple sign comes on, then release. It might take a bit before that apple sign shows up, so be patient. Minute or less
Actually I'm not getting alerts on OSA for some reason. I had it set to get email notifications. But it should still show alerts at the top right of the page right?