Adam,
We have received your request and apologize for the inconvenience. We would like to send you a replacement extractor and positioner spring. These are export restricted; therefore in a new email inquiry please answer yes or no to verify that you are a U.S. Citizen. If the issue persists we recommend you send the complete firearm in for evaluation. Please contact us at 336-949-5200 to have an RMA number issued. Have your serial number handy when calling.
Thank you for your interest in Ruger.
We have received your request and apologize for the inconvenience. We would like to send you a replacement extractor and positioner spring. These are export restricted; therefore in a new email inquiry please answer yes or no to verify that you are a U.S. Citizen. If the issue persists we recommend you send the complete firearm in for evaluation. Please contact us at 336-949-5200 to have an RMA number issued. Have your serial number handy when calling.
Thank you for your interest in Ruger.