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The Range
Handgun Discussion
Springfield XDs .45 acp and 9 mm Safety Recall
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<blockquote data-quote="dx3" data-source="post: 2293298" data-attributes="member: 2891"><p>Mark I sent mine off several weeks ago. I didn't ever receive the email saying they received it, like I was told I would. I emailed them a week ago asking for an update and I didn't get a response either. I applaud them stepping up and taking care of the issue, but it shouldn't mean their customer service just disappears. I have owned many XD's and I am a little upset that they have failed to communicate. Yes, I understand they are probably overwhelmed right now but still... at least send a generic email response.</p></blockquote><p></p>
[QUOTE="dx3, post: 2293298, member: 2891"] Mark I sent mine off several weeks ago. I didn't ever receive the email saying they received it, like I was told I would. I emailed them a week ago asking for an update and I didn't get a response either. I applaud them stepping up and taking care of the issue, but it shouldn't mean their customer service just disappears. I have owned many XD's and I am a little upset that they have failed to communicate. Yes, I understand they are probably overwhelmed right now but still... at least send a generic email response. [/QUOTE]
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Springfield XDs .45 acp and 9 mm Safety Recall
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