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The Range
Handgun Discussion
Taurus handguns: Are they junk or a good deal?
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<blockquote data-quote="Hack88" data-source="post: 2754304" data-attributes="member: 37998"><p>Junk!</p><p></p><p>In Jan 2013, I purchased the 380 Mini revolver. It was the worst firearms purchase of my life! The trigger is horrible. But more than that, the cylinder would jam at least 3-4 times out of every 50 rounds. To free the jam the cylinder had to be rotated manually, as the trigger cannot be depressed once the cylinder jammed. This is a terrible situation for a firearm intended for concealed carry! Since that time I tried cleaning, polishing and working in the revolver. After running several hundred rounds through the revolver, the jamming (and trigger) never improved so this year I sent the revolver back to Taurus for a warranty repair.</p><p></p><p>While it is true Taurus has a lifetime warranty, Taurus customer service is horrendous. First, I had to ship the revolver back to them at my expense. Next, while their on-line tracking system acknowledged receipt of the revolver, the status never progressed past under review. So after 3 months, I called Taurus. I was informed that the revolver was unrepairable because the frame had been improperly drilled with some of the holes (including the one for the firing pin) misaligned. Taurus offered to ship a replacement revolver to an FFL but the catch is that I'd be responsible for the FFL fees. This presented a problem for me as the FFL fees for handguns is expensive in my home state of Maryland as a result of legislative changes that went into effect in Oct 2013. Without going into all of the details, it would cost me about $200 to receive the handgun from an FFL because I do not have the Maryland handgun purchasing license. I tried explaining this to Taurus and asked if they could either send the replacement revolver directly to me, which is permitted under Maryland law (I even gave them a link to the state police website), or provide a refund. Taurus refused and referred me to their policy on their website.</p><p></p><p>Two points are noteworthy: 1) It is unknown how wide-spread this the problem is. All I know is that my revolver was manufactured incorrectly and Taurus' quality control did not detect the problem. Taurus is returning my revolver with a letter saying that it is "unsafe". I do not know how many other "unsafe" Taurus revolvers are out there but Taurus seems to be in no hurry to warn its customers. 2) Taurus is hiding behind its company policy (posted on the website) to explain the fact that their remedy for the unsafe revolver would result in extensive charges to their customer. The fact that Taurus' sloppy manufacturing and poor quality control resulted in a unsafe firearm being delivered to their customer and the fact that the customer had this unsafe firearm for 2 years does not seem to bother the company.</p><p></p><p>As a result, I cannot recommend the 380 mini revolver and advise against having any dealings with Taurus.</p></blockquote><p></p>
[QUOTE="Hack88, post: 2754304, member: 37998"] Junk! In Jan 2013, I purchased the 380 Mini revolver. It was the worst firearms purchase of my life! The trigger is horrible. But more than that, the cylinder would jam at least 3-4 times out of every 50 rounds. To free the jam the cylinder had to be rotated manually, as the trigger cannot be depressed once the cylinder jammed. This is a terrible situation for a firearm intended for concealed carry! Since that time I tried cleaning, polishing and working in the revolver. After running several hundred rounds through the revolver, the jamming (and trigger) never improved so this year I sent the revolver back to Taurus for a warranty repair. While it is true Taurus has a lifetime warranty, Taurus customer service is horrendous. First, I had to ship the revolver back to them at my expense. Next, while their on-line tracking system acknowledged receipt of the revolver, the status never progressed past under review. So after 3 months, I called Taurus. I was informed that the revolver was unrepairable because the frame had been improperly drilled with some of the holes (including the one for the firing pin) misaligned. Taurus offered to ship a replacement revolver to an FFL but the catch is that I'd be responsible for the FFL fees. This presented a problem for me as the FFL fees for handguns is expensive in my home state of Maryland as a result of legislative changes that went into effect in Oct 2013. Without going into all of the details, it would cost me about $200 to receive the handgun from an FFL because I do not have the Maryland handgun purchasing license. I tried explaining this to Taurus and asked if they could either send the replacement revolver directly to me, which is permitted under Maryland law (I even gave them a link to the state police website), or provide a refund. Taurus refused and referred me to their policy on their website. Two points are noteworthy: 1) It is unknown how wide-spread this the problem is. All I know is that my revolver was manufactured incorrectly and Taurus' quality control did not detect the problem. Taurus is returning my revolver with a letter saying that it is "unsafe". I do not know how many other "unsafe" Taurus revolvers are out there but Taurus seems to be in no hurry to warn its customers. 2) Taurus is hiding behind its company policy (posted on the website) to explain the fact that their remedy for the unsafe revolver would result in extensive charges to their customer. The fact that Taurus' sloppy manufacturing and poor quality control resulted in a unsafe firearm being delivered to their customer and the fact that the customer had this unsafe firearm for 2 years does not seem to bother the company. As a result, I cannot recommend the 380 mini revolver and advise against having any dealings with Taurus. [/QUOTE]
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