I'm glad to hear that you decided to press the issue with your insurance company and ask for another adjustor.I'm currently working with @Ptbirshooter87. He is with Rose Hill Builders. He's been great to work with thus far. We are currently working through the insurance inspection process. I did this once before with another company and we didn't get the insurance to cover nearly any of the work. @Ptbirshooter87 came out and inspected the roof. He marked it up so well I thought they were playing a giant game of tetris on my roof! They sent in about 500 pictures to State Farm and now we are getting a new inspector to come out thanks to his diligence. Thus far, the process has been great. Good communication.
I had to do this several times because many company adjustors, as opposed to contract adjustors, do not like to approve claims, although State Farm was always very easy to work with in my experience.
Good luck!