Well, I'm throwing in the towel. Tried dozens of fixes, disabling all kinds of things, can't get anything to work, and the problem actually seems to be getting worse. The 3-4 second freezes happening at least once a minute, sometimes 4-5 times a minute, and this morning at work it totally locked up on me twice (though the Caps Lock key would turn on/off) and do absolutely NOTHING. Then, after 3-5 minutes of waiting on it, I held the power button down to do a hard reboot, and it would bring down a half-screen window asking about rebooting, if I swipe up on this to cancel, it restores functionality. Everything works (as before, with occ freezes).
I just can't work this way. This is the 2nd Surface 7 Pro that has done this to me in the last 2 weeks, and I am done with it.
Sad thing is, I have THREE of these sitting at home, waiting to give them to the nurses for our non-profit so they can use them for our new EMR and I'm afraid they're going to have the same problem. Jeebus!
So tonite, after work, on my ONLY night this week I had nothing to do, I am going to drive BACK down to Tulsa to go BACK to Best Buy and return this thing. Problem is, they'll only give me store credit, so I have to get something to replace it from them.
Can't stand Apple, so iPad is out of the question. Have to have a touchscreen (so no Macbook), have to have a keyboard, detachable is ok, doesn't matter.
So it looks like a Chromebook or Pixelbook is probably going to be my best bet. So I'll spend some time playing with those, and see how they do.
<sigh>
This may be a bit late, but look into the Dell Latitude tablets. They have a detachable keyboard to run in tablet mode, but with the keyboard attached its just like a laptop. They are a bit bulkier than the surface, but still lighter and thinner than a laptop. We have been using them for our work laptops for a few years now and with the exception of me dropping one, and one dying after being in my hot van for a hot summer, they have worked pretty well.