Took my Dads pistol to them Dec 5 2010, for an ejector. Two months later, can't find the part still searching. Another two months same story. A little over a month ago I ask again and got the same story. So I start looking found one in 1 day. Went to H&H told them I could have the part shipped, it would take 2 days. Was told by Mgr not to worry his Smith Rep was shipping one. Called yesterday, was told still not part his Rep really let him down. He then asked if I had ordered the part from last month, I said no why would I. You said not to, that you had one coming. Hung up called the guy who did have the part and of course he doesn't. So by chance I called S&W, and talked to a Paul Gazda. He said he had 2 boxes of the part I needed, and said they have always had that part. Told me to ship the gun to him and he would fix it free of charge and ship it back. ARE YOU KIDDING ME. 7 months of waste. I will never take a gun there again, and will never send anyone there. What a bunch of BUTT HOLES................
