Not to sound like an old poop, well I guess I am, but with 150K I'd expect stuff to break.
Who knows when that u-joint actually failed.
But like you I'd also expect an established dealership with thier reputation to have at least given in a jerk to see if it was tight.
Agreed. By no means do I expect it to be perfect, but in my eyes this was excessive. I would have replaced them anyways, seeing as they apparently had never received grease. But once I post a picture of it on here so all can see just how bad the u-joint was, I think you will understand that you wouldn't even have to jerk on it to know it was bad. It was ridiculous how work out it was!!