I'm going to be up front and say that this happened to me. With that being said, here is the situation as it unfolded yesterday.
As some of you know, I started a new profession last month. The tech that is training me knows the work but his people skills, from my experience and as stated by my manager, is less than professional.
I've been around a lot of different people and jobs, and have never been spoken to in the manner in which this tech speaks to and of me. From talking with other techs, this is common knowledge. I've tried to ignore the tech, but yesterday was all I could take. He informed that I was an f'n idiot, f'n moron and f'n stupid and a multiple of other adjectives. While in front of other people not related to our business.
I finally had my fill and told him that I was not going to stand for the name calling any longer and if it continued, I was going to leave the job site and call the manager. In between that, I told him I was going to kick his little man syndromes ass and put him in the hospital and probably be arrested.
He immediately backed down and started making excuses for his lack of manners and other inadequacies. He asked why I hadn't said anything before blowing up like I did. I had on multiple occasions asked why he felt the need to speak to me the way he had.
He tried multiple times to apologize, but I was in no mood to listen, that point was already gone. I finished up on the job site and left. I called the manager and left a voice mail for him to call me ASAP. After that the tech called me two other times apologizing for his actions.
All I am going to say about the conversation with the manager is I am going to have another tech on Monday.
Was there a better way to handle this situation?
As some of you know, I started a new profession last month. The tech that is training me knows the work but his people skills, from my experience and as stated by my manager, is less than professional.
I've been around a lot of different people and jobs, and have never been spoken to in the manner in which this tech speaks to and of me. From talking with other techs, this is common knowledge. I've tried to ignore the tech, but yesterday was all I could take. He informed that I was an f'n idiot, f'n moron and f'n stupid and a multiple of other adjectives. While in front of other people not related to our business.
I finally had my fill and told him that I was not going to stand for the name calling any longer and if it continued, I was going to leave the job site and call the manager. In between that, I told him I was going to kick his little man syndromes ass and put him in the hospital and probably be arrested.
He immediately backed down and started making excuses for his lack of manners and other inadequacies. He asked why I hadn't said anything before blowing up like I did. I had on multiple occasions asked why he felt the need to speak to me the way he had.
He tried multiple times to apologize, but I was in no mood to listen, that point was already gone. I finished up on the job site and left. I called the manager and left a voice mail for him to call me ASAP. After that the tech called me two other times apologizing for his actions.
All I am going to say about the conversation with the manager is I am going to have another tech on Monday.
Was there a better way to handle this situation?