Kel-Tec Customer Service

[OK Corgi Rancher]

A few months ago I bought a little P32 from a pawn shop for a bargain price. It was pretty rough looking but cleaned up nicely. Initially, it worked fine. Then it developed a problem of failing to fire. I tried to figure it out but I'm not familiar enough with these guns to know how the innards work.

I sent it to Kel-Tec and explained I bought it used and described the problem. They received it on Fri Oct 25th. I got it back today. They pretty much rebuilt the entire gun. New barrel, new slide, new fire control group, new firing pin/spring, new extractor, new mag catch and spring, new recoil spring and guide rod. Then they test fired it, documented everything and sent it back to me. I got it today...just over a one week turn-around. And they didn't charge me a dime.

I took the little guy out today and put 50 trouble free rounds thru it. Works perfectly.

I just wanted to recognize the outstanding support Kel-Tec provided for one of their products that wasn't even under warranty. This is just another reason I like this company and their products as much as I do.

 

[Gunbuffer]

Great no nonsense guns. I’ve had the same p3at since 2003

 

[TedKennedy]

I had contacted them years ago about a gun I had. Very clear, fast communication. Good to deal with in my experience also.

 

[Kid Glock]

I also bought a used, like new, P32 at bargain price and what little I've shot it, no complaints.
Had no hiccups and at close SD range, (<10 yds), somewhat impressive accuracy even with the low-profile sights.
More recently, I bought a used, LN, Sub-2000 (Gen2), which I've had no complaints with so far.
If the opportunity arises for a similar deal on a Keltec 12 ga, I'll try to swing it too.
So far, I've not needed their customer service but nice to know it's there.