My 20-year-old Cannon gun safe electronic keypad and lock died and I need to have it drilled in order to open it. I have tried new Duracell alkaline batteries and an identical working keypad, but have been unable to get the safe to open. I have spoken with Cannon and their customer service is sending me a new keypad and lock. Since the Cannon warranty for labor on an electronic keypad and lock is only one year, I am going to be responsible for the expense of having a safe technician drill and open the safe. Cannon customer service refused to give me the names of any safe technicians they use in the OKC area. Does anyone have any recommendations for a good safe technician to drill and open my safe? I am also going to see if they can replace the lock with a mechanical dial lock. I realize any lock can have a problem, but I believe a mechanical dial lock will be more reliable in the long run. I appreciate any recommendations for a safe technician to help me.
Is Cannon customer service in Mexico?
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Bear Safes is there in OKC. I'd call them for a referral; (405) 949-0222
I'm not sure. However, English was not their first language. The Cannon rep I spoke with was not very friendly at all.
Thank you for the recommendation.
If you can afford it, once you get your stuff out get a better (American made) safe.
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If you are going to change to an analog dial lock I suggest you upgrade to a S&G lock assembly; Upgrade to a better replacement safe lock - S&G
I am definitely considering it!!!
I was looking at the S&G 6700 series as a possible replacement.
FYI - Ft. Knox (maybe others too) has an option for redundant locks, both mechanical and digital.
