If it's warranty work they will email you a label. You pack it up in a box tape the label on the box and drop it off. They fix the gun and send it back to your house with adult signature required. I just got my Canik pistol back Thursday with no issue. The only time I needed an FFL was when they replaced the gun and it had a different serial number.Half the people say yes you can still ship guns you can still do it. Well then please inform me where exactly where I need a phone number I need an address because everyone I've called and talked to said hell no you can't do it unless you take it to an FFL.