I emailed OSBI and then waited...nothing...then I called...and waited. I eventually got two packets within a week of each other. If you gave them the required information, then I see no reason that you shouldn't receive a packet unless they got your address wrong for some reason.I would check with your local Sheriff to see if they have any you could pick up.
Also, if you emailed the request for the packet... I don't think they check that that often.