Mother in Law is in assisted living. Her home sits vacant in a nice neighborhood in Broken Arrow. Wife takes care of all her moms bills and business. Two months ago we got a water bill for $200. Wife called the billing dept and was told that all readings were electronic and electronics to not make a mistake. (I rolled eyes on that one after 46 years on the job building, designing and programming electronics)
We were at the home after coming back from Colorado for the summer. Spotted a toilet that was leaking so I turned the water off to that toilet thinking that was the issue.
When we left a couple days later I turned the water off to both toilets just as a safety thing.
Broken Arrow bills a month after the fact, so we just got a bill Thursday for $400 water usage for August thru September.
We called a plumber, made an appointment and drove to BA today.
Met with the plumbers and monitored the water meter which is electronic.
Zero water usage. The electronic meter monitors water flow down to 1/10 of a gallon in real time. Neither the plumbers nor ourselves saw any water usage. No wet spots in the yard, no runoff into the street. I inspected the outside hose bibs to see if there had been any hoses screwed onto them by neighbors stealing water with no evidence of any tampering. Spider webs in most of them.
From what we have determined, a city employee drives by each water meter along the curb and must "read" the meter with a hand held device as there is a small antenna on top of the meter cover.
Talked to two neighbors. Their water bills are normal.
It appears to me that the meter is not reading correctly.
Any Broken Arrow users have heard of this issue?
We were at the home after coming back from Colorado for the summer. Spotted a toilet that was leaking so I turned the water off to that toilet thinking that was the issue.
When we left a couple days later I turned the water off to both toilets just as a safety thing.
Broken Arrow bills a month after the fact, so we just got a bill Thursday for $400 water usage for August thru September.
We called a plumber, made an appointment and drove to BA today.
Met with the plumbers and monitored the water meter which is electronic.
Zero water usage. The electronic meter monitors water flow down to 1/10 of a gallon in real time. Neither the plumbers nor ourselves saw any water usage. No wet spots in the yard, no runoff into the street. I inspected the outside hose bibs to see if there had been any hoses screwed onto them by neighbors stealing water with no evidence of any tampering. Spider webs in most of them.
From what we have determined, a city employee drives by each water meter along the curb and must "read" the meter with a hand held device as there is a small antenna on top of the meter cover.
Talked to two neighbors. Their water bills are normal.
It appears to me that the meter is not reading correctly.
Any Broken Arrow users have heard of this issue?
