The reason the store was packed has nothing to do with the store itself. Its the times we are in and every store that sells guns is packed on weekends. Dong's is like any store. The only way to have a good experience in that store is if you deal with a new hire because ultimately the staff takes on the demeanor of the owner. Since the owner is a pr&%k, its to be expected. I have gone strictly mail order on supplies other than powder. Hope the guy that fell is ok..