Anyone here use a home warranty company? I ask because we have Old Republic who used to be pretty good. It seems that has changed though. Unfortunately we have had to call them several times recently. Yeah, wonderful start for the New Year. The first time was when our blower went out on on heater, the temperature outside was 16 degrees. I immediately called the contractor they assigned to fix our problem, the call went to voicemail that was never returned. After waiting a few hours to hear back from the contractor we called someone ourselves who responded within a couple hours and fixed the problem. Old Republics contractor finally called long after the problem was fixed and wanted to schedule for the following day, keep in mind the outside temperature when we called was 16 degrees with a high for the day of below freezing. I basically told him to pound sand. Problem number two came up when our garage door opener broke. Old Republics contractor scheduled the repair for a week after we reported the problem. Okay, it's only a garage door I'm not happy but I can deal with that one. Problem number three in another story. Our hot water heater died. Put in a ticket with Old Republic to report the problem and get a call back from their contractor shortly afterwards. They schedule us out for one week later. Needless to say that is unacceptable so we were left with fixing the problem ourselves which, when I was young, wouldn't have been that big of a deal, but I ain't young anymore.
