Walmrt tire rant

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DeerAssassin

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When I bought a set of Goodyear Wrangler Authorities last year I bought the lifetime balance and rotation...Only problem is the dummies at my local walmart can't seem to install wheel weights to where they will stay on. When I bought the tires one fell off in the freaking parking lot. I have a hole in my fender well where one came off at speed. I won't be buying tires or allowing them to service my vehicle anymore.
 

briarcreekguy

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My Wal-Mart tire rant.

OK, I needed 4 tires for my truck. I shop all over the place looking for a good deal on tires. Best deal I can find is at the Gainesville Texas Wal-Mart. I really don't want to use them but they are about a hundred bucks cheaper on the set than anyone else around.

I take my truck in and the first thing they say, is that if I have any busted studs, they can't sell me the tires. I tell them that all my studs are fine, so I pull in the bay, and go on into the Subway in the store. There are two screaming babies in the Subway, and their mothers are not making any effort to quiet the children. After eating my sandwich, I go back to the tire bay. One of the techs comes out, and asks me where I have been? They had been trying to page me, since I dropped the truck off, but I couldn't hear them over the crying babies. I told him that I was eating, and he then tells me that one of my lug nuts is stuck on and they HAVE NOT DONE A THING to the other three wheels that they have removed. So I am taken to the head of the shop, and he tells me that if they break the stud off while trying to remove the lug, they wont be able to mount a tire on that wheel, but I can back the truck out of the bay, remove the wheel and bring it back in, and then they can mount the tire! As a second option, I can take a breaker bar and try to loosen the lug, with the same caveat about mounting the tire. So I choose the second option, and they provide the breaker bar and walk away. So I'm thinking this lug nut is cross-threaded or something, so I am prepared to put the maximum effort into getting this nut loose. I fit the 18 inch breaker bar onto the lug and step up on it, and it breaks loose so easy, I could have broken it loose by hand. They must have had their pneumatic impact wrenches turned most of the way down, for it not to be able to get the nut loose. So it added at least 45 minutes to the already slow tire change, I was probably there for at least two hours.

On the other hands Sam's club, once failed to tighten the lug nuts up on one of the back wheels of my old Suzuki Samurai. Luckily I caught it miles later, before the tire and wheel came off. It ruined all the studs on that wheel, and when I went back and complained, the paid me off in cash to leave. A quick trip to the auto store and 30 minutes worth of work and all new studs in the wheel.
 

Oklahomabassin

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Sometimes its worth paying a little more.
My Wal-Mart tire rant.

OK, I needed 4 tires for my truck. I shop all over the place looking for a good deal on tires. Best deal I can find is at the Gainesville Texas Wal-Mart. I really don't want to use them but they are about a hundred bucks cheaper on the set than anyone else around.

I take my truck in and the first thing they say, is that if I have any busted studs, they can't sell me the tires. I tell them that all my studs are fine, so I pull in the bay, and go on into the Subway in the store. There are two screaming babies in the Subway, and their mothers are not making any effort to quiet the children. After eating my sandwich, I go back to the tire bay. One of the techs comes out, and asks me where I have been? They had been trying to page me, since I dropped the truck off, but I couldn't hear them over the crying babies. I told him that I was eating, and he then tells me that one of my lug nuts is stuck on and they HAVE NOT DONE A THING to the other three wheels that they have removed. So I am taken to the head of the shop, and he tells me that if they break the stud off while trying to remove the lug, they wont be able to mount a tire on that wheel, but I can back the truck out of the bay, remove the wheel and bring it back in, and then they can mount the tire! As a second option, I can take a breaker bar and try to loosen the lug, with the same caveat about mounting the tire. So I choose the second option, and they provide the breaker bar and walk away. So I'm thinking this lug nut is cross-threaded or something, so I am prepared to put the maximum effort into getting this nut loose. I fit the 18 inch breaker bar onto the lug and step up on it, and it breaks loose so easy, I could have broken it loose by hand. They must have had their pneumatic impact wrenches turned most of the way down, for it not to be able to get the nut loose. So it added at least 45 minutes to the already slow tire change, I was probably there for at least two hours.

On the other hands Sam's club, once failed to tighten the lug nuts up on one of the back wheels of my old Suzuki Samurai. Luckily I caught it miles later, before the tire and wheel came off. It ruined all the studs on that wheel, and when I went back and complained, the paid me off in cash to leave. A quick trip to the auto store and 30 minutes worth of work and all new studs in the wheel.
 

AKguy1985

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back in 2006 I had wally world in pryor put a set of 265-75-16's on my 2001 F-150. They did it no questions asked. But, shortly thereafter that policy changed.
 

AGI

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Those clowns at Walmart stripped my oil drain plug and broke a wheel stud a few years ago, never been back to their quick lube. They tried blaming it on whoever did the last oil change/tire rotation.....should have seen the look on their faces when they found out it was them :owned3:

Everything got fixed and they didnt charge me for anything.

I will never let them touch any of my vehicles again.
 

MLR

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Hate taking walmarts side on this but today one needs to protect themselves from lawsuits. Someone somewhere will buy a set of tires not made for their vehicle and be involved in an accident. They will then be yelling and screaming that the evil walmart knowingly sold them tires that were out of spec for the vehicle they installed it on. That WalMart should have refused to sell and install the tires. Then it will go to trial where a bunch of WalMart hating jurors will do their best to slay the evil WalMart.

We can blame ourselves for this tire policy.

Michael
 

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