Like so many of us enthusiast we often look for some of the best prices on the web to purchase guns and gear. I would like to make a positive contribution in respect to the professionalism and customer service of Botach. I have purchased through their website in the past but as they say, you only know how a company is when there is problems. My problems/issues were somewhat self-inflicted, as I purchased a firearm that was on sale. Needless to say the price at Botach was much cheaper than anywhere else. So my firearm was in the process of being shipped and I received a general weekly sales email. I noticed the firearm I purchased was now at an even lower price. So I called Botach and informed them of the situation. They really stepped up and gave me the difference in terms of a gift card. A+ Botach. They are now one of my online retailers to deal with confidence.