Just wow

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I worked at a walmart TLE during college. The one in Okmulgee to be exact.

Lot of the guys that work in those things are complete idiots and wouldnt trust them with a rubber mallet in a sandbox. I had previous experience with tires so I never had to be taught. I can do anything from bicycles to combines/tractors to split rims (I got the skill if i have the tools).

For the volume of customers they are generally under staffed for the fact the managers know nothing about that line of work and dont realize how much man power it actually takes to conform with walmarts labor policy. Things like must take break every two hours, mandatory lunch if working more than 6 hours, and the fact that they RARELY allow overtime. All of that interferes with getting work done.

Also its first come first served gotta go in order. So if there are 5 oil changes in front of a tire ticket technically the oil changes must be done first even if can only do two at a time. We generally bent these rules and treated tires and oil changes as two separate lines when we had enough people (so not often).

So aside from the fact it is generally a bunch of idiots working there their policies slow things WAAAAAY down, but thats the walmart way. But if i had time to kill I would not hesitate to take my truck through the one in okmulgee depending on who was working for the facts that i know them and know how they go about doing the work and know i can trust them. One day i hope to have a tire machine and balancer instead of a tire hammer and irons so i can keep more peoples paws off my vehicles.

WALMART wont patch one if it is to close to the side wall. 2" is not to close. I prefer to have the patch halfway centered over the puncher We had 1" and 2" patches. If it is in the transition area from road surface to sidewall it will eventually work loose from the amount of flex there. Seen it happen. when they are close like that they need be plugged really. Not my favorite method but it works. Also according to walmart policies they will not use a plug. they will use the plug patch combo though (those are pretty slick).

Other thing they wont do are touch an oil change with a damaged pan or plug or one with no oil on the dipstick or one making engine noise.
They wont balance a tire after (I think maybe a bit more) 5 oz of weight. Truck tires on 3/4 and 1 ton trucks (esp dual rear wheel) sometime need that much and more.
They wont change tire size on the vehicle, it's either OEM size or the current size thats on it.
They make you sign a waiver if you want just the front two tires replaced.
If a lug nut is missing or lug stud is broke wont do the work. They carry lug nuts and if one is able to be installed they will continue with it

Think i hit the high points on the jacked up rules. All of these are in place to cover their but so it does not become RebelRacer79's Big Azz Tyre Shoppe lol

On the bright side if you take the car in for tire work it takes two people to sign off on the computer one does the work one does a quality control check to make sure the lugs are tight to OEM specs with a torque wrench

This guy knows his stuff.
 

neginfluence04

Sharpshooter
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LONG story short
-I took my car to Firestone to have an alignment, balance and rotate, and a low tire checked
-I had to wait until the following day to pick it up even though I dropped it off 3 hours before closing time
-when I arrived I was told I needed a new tire and that the old one couldn't be fixed (I declined to have it fixed)
-when I left I noticed the carpets hadn't been vacuumed, the car still pulled to the right, and the the low tire gauge was still on
-I took my vehicle to a different Firestone only to find out the low tire DID NOT need to be replaced and only needed a patch. I was also informed that an alignment and balance / rotation of my tires hadn't been done either.

At the end of the SECOND day the second Firestone took care of what the first Firestone neglected to do. I ended up going back to the original Firestone and getting my money back.
 
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When I worked for a big stupidprise rental car company I loved wallyworld tle as some ase mechanic would leave the drain plugs out of the oil pan.

They're not supposed to do that. The plug is supposed to be torqued into place and sealed with torque seal. Wally world has torque specs for every vehicle oil drain plug. Kinda like a seal on a can of pringles.
 

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