she is in st francis the oxygen company is all saints a division of the hospital. thats who said they didn't think her insurance covers the portableIf she qualifies for home oxygen, she should be covered for both stationary & portable systems. The doc has to write the script for both systems. The home oxygen company should help the discharge planner with ordering the oxygen.
The qualifying saturation has to be within 48 hrs of discharge. I would ask to speak with the discharge planner. They should be contacting you to ask which company you want to use. They will have a list of companies. National chains are April, Ali care, Rotech. There are also smaller local companies.
When she is discharged, the oxygen company will deliver the portable system to the hospital room & will meet you at your house to deliver the stationary concentrator.