Sometimes I wonder if things are ever going to get better in the service industry. I'm still waiting tables until I get a job that utilizes my degree but the people I work with are sometimes more concerned with their facebook or text messages and I really want to start taking their phones. There are good servers out there you're just lucky to find them anymore. I do what I can for my tables but sometimes things happen and I do get overwhelmed by one table which means the other tables suffer. However, it seems that you just happened upon the bad servers of the week.
Out of sheer curiosity...what is your degree in?