Like @golddigger14s said, options in a small town can be limiting, but I no longer support Tractor Supply. I had told myself that I wouldn’t support them after they came out in favor of all the trans stuff going on in our country. They had a Memorial Day sale, and I decided to ignore my personal ban of the company. I was going to buy a 3 point auger from them. I was in the store for about 15 minutes, and it became clear that I didn’t want to give them my money. I told the young man at the check out register what I wanted, and he started complaining to me how much his feet hurt. He acted like he was being worked to death for having to stand behind a cash register in an air conditioned building. After a little more whining, he called the manager because he couldn’t find the auger on the computer. The manager found it quickly, but he said that they couldn’t sell it because it wasn’t assembled. I said ok, and I’ll come back in about an hour to pick it up after it’s assembled. The manager said it wouldn’t be ready until two days later. The assembly literally consists of installing 4 bolts. The manager asked for my phone number so they could call me when it’s ready. I said that won’t be necessary, and I drove to Atwood’s. The difference in employee attitude is night and day between the two companies. The young man at Atwood’s went out of his way to get what I wanted. He actually went to the back of the store and carried the auger bit for me. I felt a little guilty for that, and I bragged on him for working his butt off. I told him about my experience at Tractor Supply a few minutes earlier, and he got the manager to match the price that Tractor Supply was advertising. I know that things could be different from store to store, but it seems to me that Atwood’s expects there employees to work where Tractor Supply could care less.
The difference in employee attitudes is true.
We were in TSC, 2 years ago, kid at checkout was under 25, 6'2" 250 and whining the entire time about how it was, how little they paid and the manager mistreated them. He was looking for another job.
I told him that we were hiring. He laughed, "I'm looking for more money, not work my ass off."
We had bought a 50# bag of dog food, a bag of chicken feed and 2 bags of horse feed, i am pulling an O2 bottle. He never asks if we need help. We are the only ones in the store. Wif asked him for help and he picks up intercom and calls the manager.
I had a long conversation with the manager as he loaded. The manager is a good guy. He does have an employee problem, though.
Atwood’s employees are 1000 times more helpful.