I have a heat pump with emergency heat strips in my air handler. I don’t ever use the heat strips. I always use my heat pump. Never have an issue. My unit is right at a year old. It’s a four ton Bosch. I don’t know why your heat pump ain’t working rather than the strips.Need a little help from my friends. All my life I’ve had nothing but A/C in the summer and a gas furnace for the winter then we move to Oklahoma and I’m introduced to heat pumps. Here’s my issue, before we moved in I had all new HVAC units put in as well as a 22KW whole house generator. Last year during that big freeze a problem arose. When those darn emergency heat strips kick on they draw just about all the power that generator can produce. Right when we needed it the most the generator kicked off due to over-current. Here I am freezing my yayas off trying to troubleshoot the problem, with clamp meter in hand I figured out those stinkin’ emergency strips are drawing close to 82 amperes which leaves only 10A for the rest of the house and that’s just not going to cut it. Had the HVAC tech come out who said about all I can do is disconnect some of the heater strips, say run half of them and I should be okay. Problem is I’m not sure which wire(s) to disconnect. Here’s a couple pictures along with the wiring diagram and if you’d be so kind as to let me know if he was full of beans and if not just which wires do I pull?