The chicken was mediocre. While talking with their insurance today, I'm taking it to one of their 'partner' auto body shops. All payments are made by them to the body shop directly. I will not be out of pocket anything or receiving any money from Geico. I will review the estimate before proceeding though. And yes, I'm going to be getting everything done, down to the wiper blades.Glad everyone's ok and I hope the chikin was great.
Having been through this myself and family members, just make sure her insurance pays everything down to the new washer fluid and car freshener. Under no circumstances do you take a check from them. As soon as you do and cash it, they're off the hook. Call your insurance for guidance and return the check (if they send one). It's not being stingy or unethical to hold their feet to the fire...they'll return the favor by a factor of 10 given the chance.