We've had Directv for around a decade. It's a love/hate relationship and I would cancel it as soon as March Madness is over but my wife overrules me when it comes to the TV. Overall I like Directv very much but it is too expensive and as others have pointed out a pain to deal with customer service.
Last summer we were having lots of issues with channels that lost signal. I called and customer service informed me that there would be a fee to come out. I informed them that I had no intention of paying to have something fixed that I am paying a monthly fee to use. They didn't charge me and replaced the satellite that had had ice damage and replaced the receiver that was having the issue.
My mother has Dish and I have dealt with them on her behalf and prefer Directv. They're both snakes but Directv a little less in my experience.
Last summer we were having lots of issues with channels that lost signal. I called and customer service informed me that there would be a fee to come out. I informed them that I had no intention of paying to have something fixed that I am paying a monthly fee to use. They didn't charge me and replaced the satellite that had had ice damage and replaced the receiver that was having the issue.
My mother has Dish and I have dealt with them on her behalf and prefer Directv. They're both snakes but Directv a little less in my experience.