I had a similar experience at the Bass Pro a while back. I got a heck of a deal by cashing in points, but the experience was terrible. One of the THREE employees required to complete their process left for break when they were halfway through their process.
They also taped my box shut before I could have it. This tape cannot be removed without damaging the box. Essentially, they wasted over an hour of my time, then damaged the product before relinquishing it to me.
They also taped my box shut before I could have it. This tape cannot be removed without damaging the box. Essentially, they wasted over an hour of my time, then damaged the product before relinquishing it to me.