Reminds me of the issue Tulsa area shooters have with shooting ranges open to the public. Next to none worth going to.I think a large part of their clientele is probably not worried about customer service at dongs. Another place that used to get universally trashed was Tulsa Firearms. I am amazed that place is still in business but I haven't seen any posts about that place in a long time.
Truth is their isn't a single gun store in town I have been to that I think has great service and great prices. You may find one but rarely both consistently.