AT&T bait and switch

[n8thegr8]

Well, furlough is here, so I was looking for ways to save money. I saw AT&T was having a promo for home phone + DSL that came with a free tablet. The lady on the phone quoted me $34 a month after taxes and fees (I confirmed this several times) and that yes, indeed, the tablet was included, however I'd have to wait 30 days to claim the tablet, and my first bill would be slightly higher for a partial month of service ($40).

Well, today was 30 days, so I called to claim my tablet, only to find out that, no, the tablet wasn't included, i would have to pay $10 a month more if I wanted it, and no, my actual monthly bill was $40. After bitching at various supervisors for an hour or so, I just had them cancel it and switched back to Cox.

TL/DR - AT&T is shady as f***

 

[kennedy]

I left cox to try at&t once...never again. Dishonest, customer service is the worst I've ever had from anywhere. Cox cable has always treated me right and I'll never switch again.

 

[blckthree]

Cox gave me a discount for 1 year due to the furlough. You have to talk to the Retention department.

Mike

 

[eellis]

AT&T sucks ba//s!!!! Hate them !! I wish cox was available in my area!!! I would drop the dirtbags!!!

 

[dieseltech09]

I had Cox for three years and they sucked . I've had Uverse for about 2 years and still love it. And my internet still works when the power goes out.

 

[Dukester]

I just switched from AT&T to Verizon after quite a few years of their shady dealings

 

[dennishoddy]

Its a call center and they are reading from a script.

 

[meatGrinder]

I've actually worked for AT&T in the past and can confirm that yes, they are shady, lying dirtbags.

 

[NightShade]

Got Cox to do Advanced tv and Premier internet for 120 a month with one HD receiver. . . two year price lock on that as well.

Getting 32Mbps Download and up to 19Mbps upload with it now. Wife had to talk to two different people in the retention department to get the deal but they have been advertising cheap specials so figured would give it a try.

Had DSL in Lawton for quite a while never had a lot of problems with it or the phone service but when we moved to the OKC area we picked up cox since they could provide a lot better upload speed. Helps a ton when building websites.

 

[348]

Anyone know if Verizon FIOS is available in OKC?