Tired of the Sporting Goods dept. help

[ConstantChange]

I (along with a few other people) were ignored while standing at the gun counter at the I-240 Academy for 15-20+ minutes before I left. A girl was entering a background check on the computer about a foot away from us and didn't even say "Hi. Sorry we're really backed up right now. We'll get with you as soon as we can."

They were really busy. I did overhear one of them say they had been this busy for several weeks. I think at this point, they are over it. They are in no hurry and will get to you when they get to you. When they have people waiting in line for them to open and constantly get phone calls and people asking them about the same guns and ammo over and over, I get it. (I assume) they get paid the same whether they sell 10 guns or 100 guns in a day. They don't need to be dicks, but we need to cut them some slack as well.

 

[cmcbrain]

I have a college degree and many of my fellow workers at Academy have college degrees but are working for further education or work multiple jobs. The only gun knowledge we get is what we walk in with and some training on the process of filling out the paperwork. Please realize that maybe you treating the service people as uneducated high school dropouts probably earned you the treatment you receive. Now some of us walked in with a decent amount of info but some have not. Be a respectful gun or hunting advocate and teach them what you need so that they know for the next guy. I always thought that if you are responsible enough to have a gun or take a life of a creature you also have the ability to demonstrate patience and courtesy.

I have had the same treatment, I dont care about your education but I cannot come in the store everyday just to check stock. It doesnt take much knowledge to be polite and say "sorry, we are still out".

 

[Capm_Spaulding]

I have a college degree and many of my fellow workers at Academy have college degrees but are working for further education or work multiple jobs. The only gun knowledge we get is what we walk in with and some training on the process of filling out the paperwork. Please realize that maybe you treating the service people as uneducated high school dropouts probably earned you the treatment you receive. Now some of us walked in with a decent amount of info but some have not. Be a respectful gun or hunting advocate and teach them what you need so that they know for the next guy. I always thought that if you are responsible enough to have a gun or take a life of a creature you also have the ability to demonstrate patience and courtesy.

Unfortunately it isn't my job as a customer to ensure my own customer satisfaction. That is the ideology of everyone I run into, is it is somehow our fault you aren't adequately trained or informed or whatever the case may be to justify being a Richard. If you don't know that is fine, but don't throw your frustrations at the customer. If it were peer to peer then it would be a different story but as you said, you are providing or should be providing a service to me. I have been and still am more than patient and courteous when it comes to dealing with your department, I have to be to get anything out of you all and I'm still talked down to like a nagging child asking why the sky is blue. It is when my kindness gets mistaken for passiveness that the problem occurs. I have the right to act how I want as a customer, that should reflect no judgement on how I am treated. You can't get a job without a high school diploma or GED at Academy, which is why I said JUCO drop out and I stand by my statement until your department can prove otherwise. This isn't a question of which came first, this has been an ongoing problem and nothing has been done about it despite my complaints. I don't walk up there acting like a buffoon and then get mad when I'm treated bad and if you read the other posts, you see I'm not alone.

 

[Capm_Spaulding]

Nice little rant bub.

How do you handle heavy traffic?

I don't, I have enough forethought to avoid it But I admire your concern.
NEXT!

 

[reddog1]

Alot of serious whining going on here.

Yall REALLY need to put yer big boy pants on, customers, and couter help alike.

 

[reddog1]

Unfortunately it isn't my job as a customer to ensure my own customer satisfaction. That is the ideology of everyone I run into, is it is somehow our fault you aren't adequately trained or informed or whatever the case may be to justify being a Richard. If you don't know that is fine, but don't throw your frustrations at the customer. If it were peer to peer then it would be a different story but as you said, you are providing or should be providing a service to me. I have been and still am more than patient and courteous when it comes to dealing with your department, I have to be to get anything out of you all and I'm still talked down to like a nagging child asking why the sky is blue. It is when my kindness gets mistaken for passiveness that the problem occurs. I have the right to act how I want as a customer, that should reflect no judgement on how I am treated. You can't get a job without a high school diploma or GED at Academy, which is why I said JUCO drop out and I stand by my statement until your department can prove otherwise. This isn't a question of which came first, this has been an ongoing problem and nothing has been done about it despite my complaints. I don't walk up there acting like a buffoon and then get mad when I'm treated bad and if you read the other posts, you see I'm not alone.

Quick question....

Are you taking prescribed SSRI's? (selective serotonin reuptake inhibitors)

just wondering.

 

[dennishoddy]

Alot of serious whining going on here.

Yall REALLY need to put yer big boy pants on, customers, and couter help alike.

I'll agree with ya.

I can't believe what I'm hearing.

 

[ConstantChange]

I have the right to act how I want as a customer, that should reflect no judgement on how I am treated.

Incorrect.

 

[reddog1]

I'll agree with ya.

I can't believe what I'm hearing.

my heart just skipped two beats. lmao

 

[Capm_Spaulding]

Quick question....

Are you taking prescribed SSRI's? (selective serotonin reuptake inhibitors)

just wondering.

You have as much right as anyone to voice your opinion on and about my thread, but do note you came here, I didn't come to you and gripe about your problem. While SSRI's treat a variety of issues, they don't help ensure customer service. But again, I admire your concern. You are too caring my friend oh and before you ask, my dogs are fine too, stop worrying about me and focus your attention elsewhere.